JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Description (JD) – Lift Engineer (Elevator Engineer)
Position: Lift Engineer
Location: N-1 and N-2 Buildings
Reporting To: [DGM – lifts]
1. Purpose of the Position
To ensure safe, reliable, and uninterrupted operation of all elevators/lifts installed in N-1 and N-2 Buildings through regular monitoring, preventive maintenance coordination, performance assessment, and liaison with Original Equipment Manufacturers (OEMs) and service providers.
2. Key Responsibilities
A. Lift Operations and Monitoring
Monitor daily operation and performance of all passengers and service lifts.
Conduct routine inspections to identify operational issues, abnormal noises, vibration, leveling problems, and safety concerns.
Maintain a daily log of lift performance, breakdowns, and service activities.
Ensure compliance with safety standards and statutory requirements.
B. Breakdown Management
Respond promptly to lift breakdowns and emergency situations.
Coordinate with OEMs and maintenance agencies for immediate restoration of services.
Monitor response time and resolution time of service providers.
Investigate recurring faults and recommend corrective measures.
C. Preventive Maintenance
Supervise preventive maintenance schedules as per OEM recommendations and CAMC/AMC provisions.
Verify quality and completeness of maintenance work carried out by service agencies.
Ensure replacement of defective components in a timely manner.
Maintain records of maintenance activities and spare parts replacement.
D. Vendor and OEM Coordination
Act as the nodal point for coordination with OEMs, contractors, and maintenance agencies.
Follow up on pending complaints and recurring technical issues.
Review service reports submitted by vendors and ensured closure of observations.
Monitor vendor performance against contractual obligations and Service Level Agreements (SLAs).
E. Safety and Compliance
Ensure proper functioning of safety devices, emergency alarms, intercoms, rescue systems, and Automatic Rescue Devices (ARDs).
Coordinate annual inspections and certification by competent authorities.
Ensure adherence to relevant safety regulations and standards.
F. Reporting and Documentation
Submit monthly reports on lift performance, uptime, breakdown analysis, and maintenance activities.
Maintain complaint registers and service history records.
4. Experience
Minimum 5–8 years of experience in operation, maintenance, or installation of elevators/lifts.
Experience in handling multiple lifts in commercial, institutional, or government buildings.
Familiarity with major lift OEMs such as Otis, KONE, Johnson, Mitsubishi Electric, and TKE will be preferred.
5. Key Skills
Knowledge of elevator systems, controls, and safety mechanisms.
Technical reporting and documentation.
Strong coordination and communication skills.
Ability to handle emergencies and prioritize critical issues.
6. Key Performance Indicators (KPIs)
Lift uptime percentage.
Reduction in breakdown frequency.
Compliance with preventive maintenance schedules.
Closure rate of recurring issues.
Deliverable
The Lift Engineer shall be responsible for ensuring maximum lift availability, minimizing downtime, improving service quality, and providing a single-point technical interface between the organization and OEMs/service providers for all lift-related matters in N-1 and N-2 Buildings.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
