Front Desk Executive — Dr. Sobti's Dental Care
Rajouri Garden, West Delhi · Full-time · In-person · 3+ years healthcare experience ₹20,000 – ₹30,000 / month + performance incentive
About us
Dr. Sobti's Dental Care is a premium, implant-focused dental clinic in Rajouri Garden, West Delhi, with an in-house digital lab and an attached dental academy. We're known for advanced implant, full-arch, and smile-design treatments — and for treating every patient like a guest at a luxury hotel. We're looking for an experienced Front Desk Executive who can run the front office with polish and act as the central point that keeps our whole practice in sync.
The role
This is the connecting role at the heart of the clinic. You'll be the bridge between our patients, doctors, clinical team, in-house lab, and treatment coordinator — making sure every enquiry is answered, every appointment runs on time, and every case moves smoothly from first visit to completed treatment.
We're looking for someone who has managed or coordinated a clinic before, communicates beautifully, and brings calm, organised control to a busy premium practice.
Key responsibilities
- Run the front desk and act as the central coordination point connecting patients, doctors, the clinical team, the lab, and the treatment coordinator — so every case moves on schedule
- Manage appointments, the doctors' daily schedules, patient flow, recalls, and follow-ups
- Coordinate case timelines with the in-house lab so prosthetics and appliances are ready when the patient is
- Work closely with the treatment coordinator on treatment plans, payment schedules, and patient follow-through
- Handle enquiries and follow-ups on call and WhatsApp, and keep patient records accurate in the clinic management software
- Oversee billing, payment collection, and invoicing at the front desk
- Reduce no-shows through proactive, timely follow-up
- Support the smooth day-to-day running of the clinic, and help address patient and staff concerns as they arise
- Uphold the clinic's premium, hospitality-led standard at every patient touchpoint
What we're looking for
- 3+ years of healthcare / clinic front-office experience, including experience managing or coordinating a clinic
- Good command over English — clear, confident, and professional on the phone and in person; comfortable in Hindi as well
- Proven ability to coordinate across doctors, clinical, lab, and admin teams and keep everyone aligned
- A warm, polished, presentable personality with strong people and communication skills
- Well-organised, dependable, and calm under pressure in a busy premium clinic
- Comfortable with clinic-management software, MS Office, and WhatsApp
- Experience at a dental, aesthetic, derma, eye, or other specialty clinic is a strong plus
Compensation & schedule
- ₹20,000 – ₹30,000 per month (based on experience and fit)
- Full-time, in-person at our Rajouri Garden clinic
- Working hours: 9:00 AM – 8:00 PM
- One weekly off (day rotates as per the clinic's staff schedule)
- Training and growth opportunities within a fast-growing premium dental practice
How to apply
Apply directly through Indeed with your updated resume. Shortlisted candidates will be contacted for an interview.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
