Greetings of the day...!
We are in urgent requirement of ‘Customer care Executive' at 'Planet Health'.
Details are given below for your reference.
Company name: GPSAR Healthcare Ltd. (Brands: 'Planet Health' and 'Perfect Mother')
'Planet Health', founded in 2001, is among the pioneering specialty chain of pharmacy and wellness stores that has brought about a paradigm shift in the way drugs and wellness products are sold in India. Planet Health, presently operates a chain of 39 stores across Ahmedabad, Gandhinagar, and Vadodara in Gujarat and in Mumbai Maharashtra.
Job Description:
- Greeting customers and answering the calls, WhatsApp, online orders.
- Handling Customers complains and Concerns in a timely manner.
- Responding to questions.
- Informing customers of upcoming promotions or deals.
- Establishing a positive rapport with all clients and customers in person or via phone.
- Being able to solve problems is key to customer service.
- Good Communication.
- Active listening and responsive to the calls.
- Should have technical knowledge.
- Can handle customers on call patiently.
Interview Location:
Planet Health,
Sagar Building, Opp. Ahmedabad Stock exchange,
Panjrapole Cross roads, (Near to Honest restaurant)
Ambawadi, Ahmedabad
Mob: 9429197851
Interview Timings: 10.00 AM - 1.00 PM OR 2:00 AM - 4:00 PM (Mon-Fri)
If interested, kindly confirm if you are available for personal interview.
NOTE: Please carry your updated CV with you.
Job Types: Permanent, Full-time, Fresher
Pay: From ₹20,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Ambawadi, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person