Job Summary
We are looking for confident and customer-focused Customer Support Executives to join our International Voice Process. The candidate will handle customer calls, resolve queries, and provide professional support.
Key Responsibilities
- Handle inbound and outbound international customer calls.
- Understand customer concerns and provide appropriate solutions.
- Maintain professional and courteous communication.
- Document customer interactions and update the system/CRM.
- Follow company processes and quality standards.
- Achieve assigned productivity and performance targets.
Requirements
- Excellent English communication skills (verbal and written).
- Good listening and problem-solving skills.
- Comfortable working in night shifts.
- Basic computer and MS Office knowledge.
- Customer service or international voice experience is preferred.
- Freshers with good communication skills can also apply.
Pay: ₹23,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
