General Manager – Sales & Marketing
Location: Manali, Himachal Pradesh
We are looking for a motivated and energetic General Manager – Sales & Marketing to drive the sales, revenue, and business development of our hospitality property in Manali.
The ideal candidate should have strong knowledge of the Manali hospitality and tourism market, excellent communication skills, and the ability to build strong relationships with corporate clients, travel agencies, tour operators, OTAs, and other business partners.
Key Responsibilities
- Drive room bookings, revenue generation, and overall sales growth.
- Develop business from corporate clients, travel agencies, tour operators, group bookings, weddings, and leisure travellers.
- Build and maintain strong relationships with local and outstation travel partners.
- Manage OTA relationships and support improvement in online bookings and visibility.
- Identify new business opportunities in the Manali and North India tourism market.
- Develop packages and promotional offers based on seasonal demand.
- Monitor peak season, off-season, competitor pricing, and market trends.
- Handle client inquiries, negotiations, proposals, and follow-ups.
- Coordinate with hotel/resort operations teams to ensure smooth guest experience.
- Conduct sales visits, client meetings, partner meetings, and networking activities.
- Support digital promotions, campaigns, and brand-building activities.
- Prepare sales reports, revenue forecasts, and business development updates.
- Work towards achieving occupancy, ADR, revenue, and booking targets.
Key Skills
- Excellent communication and negotiation skills.
- Strong knowledge of hospitality sales and tourism.
- Ability to develop relationships with travel agents and corporate clients.
- Strong leadership and business development skills.
- Customer-focused approach.
- Good understanding of OTAs and online hotel bookings.
- Ability to analyse market trends and competitor pricing.
- Good knowledge of MS Office and CRM tools.
Experience
- 6–7 years of experience in hospitality sales, marketing, business development, travel, tourism, or related sectors.
- Candidates with hotel, resort, travel agency, tour operator, or destination sales experience will be preferred.
- Freshers with excellent communication skills and a strong interest in hospitality may also be considered.
Success Metrics
- Room occupancy and booking growth
- Revenue and ADR growth
- New corporate and travel-agent accounts
- OTA performance
- Group and seasonal bookings
- Customer satisfaction
- Business development and partner relationships
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
