Job Summary
The Sales Executive is responsible for handling customer enquiries, promoting and selling two-wheelers, achieving individual and showroom sales targets, and ensuring a high level of customer satisfaction throughout the sales process.
Key Responsibilities
- Attend and welcome walk-in customers and understand their requirements.
- Generate and follow up on leads through showroom enquiries, phone calls, digital platforms, and referrals.
- Understand customer needs and recommend suitable two-wheeler models.
- Explain vehicle features, specifications, benefits, pricing, offers, finance, exchange, and insurance options.
- Conduct vehicle demonstrations and coordinate test rides for customers.
- Prepare quotations and assist customers with booking and purchase documentation.
- Coordinate with finance, insurance, registration, and delivery teams to ensure smooth vehicle delivery.
- Maintain regular follow-up with prospective customers and convert enquiries into bookings and retail sales.
- Achieve assigned monthly sales targets and contribute to overall showroom performance.
- Maintain accurate customer and lead information in the DMS/CRM system.
- Maintain good relationships with existing customers and encourage referrals and repeat business.
- Stay updated on new models, product features, competitor products, market trends, and ongoing promotional schemes.
- Ensure proper presentation of vehicles and maintain showroom standards.
- Handle customer concerns professionally and coordinate with the concerned departments for resolution.
- Participate in showroom promotional activities, customer meets, roadshows, campaigns, and other marketing activities as required.
- Maintain professional conduct and represent the company and brand positively at all times.
Key Performance Indicators (KPIs)
- Monthly vehicle sales achievement
- Lead conversion ratio
- Booking-to-retail conversion
- Test ride conversion
- Customer follow-up compliance
- Customer satisfaction
- Finance and insurance penetration
- Customer referral generation
Qualifications & Skills
- Minimum qualification: graduation preferred.
- Previous experience in automobile/two-wheeler sales is preferred.
- Freshers with good communication and sales aptitude may also be considered.
- Good communication and interpersonal skills.
- Strong customer-handling and convincing abilities.
- Positive attitude and willingness to achieve targets.
- Basic knowledge of MS Office and CRM/DMS systems.
- Ability to work independently as well as part of a team.
- Willingness to work on weekends and during promotional events as required.
INTERVIEW LOACTION
Adharvaa Suzuki https://share.google/9awyz5lQeWO7FYYDf Peelamedu coimbatore
CONTACT PERSON HR:81240 52100
Pay: ₹12,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
