Provide L1/L2 technical support for desktops, laptops, printers, Windows OS, and business applications.
Install, configure, and maintain Windows 10/11 and Windows Server systems.
Manage Active Directory, Group Policy, DNS, DHCP, user accounts, permissions, and Microsoft 365.
Handle employee onboarding/offboarding, system setup, access management, and IT asset tracking.
Perform patch management, antivirus, endpoint security, backup checks, and system maintenance. Networking & Firewall
Troubleshoot LAN/WAN, Wi-Fi, VPN, internet, routers, switches, and access points.
Perform basic firewall administration, including rule/policy configuration, port access, VPN configuration, traffic monitoring, and troubleshooting connectivity issues.
Monitor network connectivity and coordinate with ISP/network vendors when required.
Assist with security policies, access controls, password policies, and basic security incidents. Vendor & Infrastructure Management
Coordinate with hardware, software, ISP, AMC, and other IT vendors. Maintain IT asset, license, warranty, and AMC records.
Assist with hardware/software procurement, installation, deployment, audits, and compliance.
Maintain IT documentation and ensure issues are resolved within defined SLAs.
Key Skills: Windows | Windows Server | Active Directory | Group Policy | DNS/DHCP | Microsoft 365 | LAN/WAN | VPN | Firewall | Routers & Switches | Backup | Patch Management | Endpoint Security | Hardware Troubleshooting
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
