As a Room Attendant – you’ll make sure our rooms are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a heaven for them to escape and relax in - or get a bit of last-minute work done.
You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
Keep your supervisor updated on room service progress and alert them to any repairs needed
Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed
Be organized - keep on top of supplies and amenities and always try to minimize waste
Reunite items with owners – and log any lost and found property
Look smart – wear your uniform with pride
Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
Report, turn in, and/or log all lost and found items according to established procedures
Clean and service guest rooms, including making beds, dusting, vacuuming, replenishing supplies, and sanitizing bathrooms.
You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
Keep your supervisor updated on room service progress and alert them to any repairs needed
Be organised - keep on top of supplies and amenities and always try to minimise waste
Replace linens and towels as per hotel standards.
Maintain cleanliness in public areas, including lobbies, hallways, elevators, and restrooms.
Ensure high-traffic areas are kept tidy throughout the day.
Reunite items with owners – and log any lost and found property
Report any maintenance issues or safety hazards to the supervisor.
Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
Report, turn in, and/or log all lost and found items according to established procedures
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
