1. JOB PURPOSE:
The Sales Executive –He/She is responsible for generating new business opportunities, acquiring customers, promoting the company's Testing, Inspection & Certification (TIC) services, and achieving assigned sales targets. The role requires extensive field visits, client relationship management, quotation follow-up, business conversion, payment recovery, and close coordination with internal teams to ensure timely and quality service delivery.
2. ROLE AND RESPONSIBILITIES:
Business Development
Identify and develop new business opportunities in coordination with market/lead generation across industries/agencies as per DCPL activities.
Generate leads through cold calling, references, networking, digital platforms, and field visits.
Schedule client meetings and presentations to promote the company's services.
Develop a strong pipeline of prospective customers and business opportunities.
Sales & Revenue Generation
Achieve monthly, quarterly, and annual sales targets assigned by management.
Promote all DCPL Activities.
Prepare commercial proposals and quotations in coordination with internal departments.
Negotiate commercial terms within the company's approved guidelines.
Convert enquiries into confirmed business.
Client Relationship Management
Build and maintain long-term relationships with customers.
Understand customer requirements and recommend suitable Solutions according to DCPL activities.
Ensure high customer satisfaction through timely communication and follow-up.
Generate repeat business and identify cross-selling opportunities.
Market Research
Conduct market surveys to identify new industries and emerging business opportunities.
Monitor competitors' activities, pricing strategies, and service offerings.
Share market intelligence and customer feedback with management.
Understand customer requirements and recommend suitable Solutions according to DCPL activities.
Ensure high customer satisfaction through timely communication and follow-up.
Generate repeat business and identify cross-selling opportunities.
Coordination & Service Delivery
Coordinate with Laboratory Operations, Quality Assurance, Logistics, and Accounts teams for smooth execution of projects.
Ensure timely collection of customer samples and service completion.
Resolve customer concerns promptly by coordinating with relevant departments.
Payment Recovery
Follow up with customers for timely payment collection.
Coordinate with the Accounts Department regarding pending invoices and outstanding payments.
Ensure completion of the sales cycle from lead generation to payment realization.
Documentation & Reporting
Maintain Daily Work Reports (DWR)/ visit reports, weekly and other periodic reports. customer databases, and CRM records.
Update lead status, quotation follow-ups, order tracking, and payment status.
Ensure timely collection of customer samples and service completion.
Additional Responsibilities
Represent the company during exhibitions, technical seminars, industrial events, and customer meetings, As per DCPL Guideline.
Ensure compliance with company policies, quality systems, and ethical business practices.
Perform any other responsibilities assigned by management from time to time.
Resolve customer concerns promptly by coordinating with relevant departments.
- 3. Skills & Competencies:
· Excellent communication and interpersonal skills.· Strong presentation and negotiation abilities.
· Customer-focused with excellent relationship-building skills.
· Self-driven, target-oriented, and proactive.
· Good analytical and problem-solving skills.
· Ability to work independently and under pressure.
· Good knowledge of MS Office and CRM applications.
· Willingness to travel extensively for customer meetings and business development.
· Knowledge/Experience of Testing, Inspection & Certification (TIC) industry services will be preferred.
4.Experience:
1–2 years of experience in Business Development, Sales, Marketing in TIC.
5*. Qualifications:*
Bachelor's Degree in Science, Marketing, Business Administration, or any related discipline.
MBA (Marketing) will be an added advantage.
Pay: ₹20,000.00 - ₹32,000.00 per month
Benefits:
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
