Job Summary
We are seeking an experienced and proactive Society Manager to oversee the day-to-day operations, maintenance, administration, and resident services of a residential housing society. The ideal candidate will ensure smooth functioning of all society activities, coordinate with service providers, manage staff, and maintain high standards of safety, cleanliness, and resident satisfaction.
Key ResponsibilitiesAdministration & Operations
- Manage daily operations of the residential society.
- Coordinate with the Managing Committee and implement committee decisions.
- Maintain society records, agreements, licenses, and statutory documents.
- Organize committee meetings and prepare reports as required.
Facility Management
- Supervise housekeeping, security, gardening, pest control, and maintenance teams.
- Ensure proper upkeep of common areas, clubhouses, gym, swimming pool, parking areas, and landscaping.
- Monitor preventive and breakdown maintenance of electrical, plumbing, STP, WTP, DG sets, lifts, fire-fighting systems, and other infrastructure.
- Coordinate with vendors and contractors for repairs and annual maintenance contracts.
Resident Relations
- Address resident complaints and service requests promptly.
- Maintain positive relationships with residents and ensure high levels of customer satisfaction.
- Facilitate smooth communication between residents and the managing committee.
- Handle move-in, move-out, and tenant documentation processes.
Financial & Vendor Management
- Monitor society expenses and operational budgets.
- Verify vendor invoices and service completion reports.
- Obtain quotations and negotiate with vendors for maintenance and service contracts.
- Assist in preparation of annual budgets and expense tracking.
Safety & Compliance
- Ensure compliance with local regulations and society bylaws.
- Conduct regular inspections of safety systems and common facilities.
- Coordinate emergency response procedures and incident management.
- Ensure statutory inspections and certifications are completed on time.
Staff Management
- Supervise security, housekeeping, maintenance, and administrative staff.
- Prepare staff schedules and duty rosters.
- Monitor attendance, discipline, and performance of onsite teams.
Qualifications
- Graduate in any discipline (Facility Management or Property Management preferred).
- 3–8 years of experience in residential society, facility management, property management, or hospitality operations.
- Knowledge of apartment management systems and society operations.
- Strong communication and interpersonal skills.
- Proficiency in MS Office (Excel, Word, Email).
- Ability to manage multiple stakeholders and vendors effectively.
Preferred Skills
- Experience managing large residential complexes (200+ apartments).
- Knowledge of fire safety, electrical systems, and building maintenance.
- Vendor management and negotiation skills.
- Strong problem-solving and conflict-resolution abilities.
- Ability to work independently and handle emergencies.
Reporting To
Managing Committee / Society Chairman / Facility Management Committee
Working Hours
6 Days a Week (with availability for emergency support when required).
Pay: ₹300,000.00 - ₹400,000.00 per year
Work Location: In person
