We are looking for an enthusiastic and confident Telecaller to join our immigration consultancy team. The candidate will be responsible for handling outbound and inbound calls, generating leads, counseling clients regarding study visa, work permit, PR, and visitor visa services, and converting inquiries into successful clients.
Responsibilities
- Make outbound calls to prospective clients from provided data.
- Handle inbound inquiries related to immigration and visa services.
- Explain immigration programs, eligibility, and documentation requirements.
- Follow up with clients regularly and maintain proper records.
- Schedule appointments for counselors and visa consultants.
- Maintain client database and update CRM/software daily.
- Achieve monthly targets for lead conversion and client engagement.
- Build and maintain good relationships with clients.
Requirements
- Minimum 12th Pass / Graduate preferred.
- Good communication skills in English, Hindi, and Punjabi.
- Experience in telecalling, sales, or immigration industry preferred.
- Basic computer knowledge and MS Office skills.
- Strong convincing and interpersonal skills.
- Positive attitude and target-oriented approach.
Benefits
- Attractive salary + performance incentives.
- Growth opportunities in the immigration industry.
- Friendly and professional work environment.
- Training and support provided.
Preferred Skills
- Knowledge of Canada, Australia, UK, or Europe immigration programs.
- Experience with lead handling and customer support.
- Ability to work under pressure and meet targets.
Pay: ₹8,000.00 - ₹10,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
