Customer Relationship Management (CRM)
Age: 30 - 35!
Call / Whatsapp: 9207090725!
FOR IMMEDIATE JOINERS!
Key Responsibilities
- Data Management: Maintain clean, updated databases of retailers, distributors, or D2C buyers within platforms like Salesforce or Microsoft Dynamics.
- Campaign Execution: Launch targeted retention, loyalty, and re-engagement campaigns via email, SMS, or trade apps.
- Channel Analytics: Track purchase frequency, average order value, and product category trends to spot upselling or cross-selling opportunities.
- Cross-Functional Alignment: Work closely with the trade marketing, sales, and supply chain teams to sync promotional offers with stock availability.
- Performance Reporting: Build dashboards to monitor key metrics like customer lifetime value (LTV) and churn rate.
Key Requirements
- Education: Bachelor’s degree in Business Administration, Marketing, Data Analytics, or a related field.
- Experience: 5+ years managing CRM platforms and consumer data operations, preferably within retail, consumer goods, or B2B distribution.
- Technical Skills: Proficiency in major CRM software (Salesforce, HubSpot, or Zoho) and advanced data reporting tools like MS Excel or SQL.
- Soft Skills: Strong cross-team communication, analytical problem-solving, and project management skills.
Pay: ₹30,000.00 - ₹32,000.00 per month
Benefits:
Work Location: In person
