A Telecaller is responsible for communicating with customers over phone calls to promote products/services, generate leads, answer queries, or support sales activities. The role mainly involves handling outbound or inbound calls and maintaining good customer relationships.
Telecaller Job DescriptionMain Responsibilities
- Make outbound calls to customers or receive incoming calls
- Explain products, services, or offers to customers
- Generate leads and schedule appointments
- Follow up with existing and potential customers
- Maintain customer database and call records
Required Skills
- Good communication and listening skills
- Polite and professional speaking manner
- Convincing and negotiation ability
- Basic computer knowledge
- Ability to handle pressure and targets
- Time management and patience
Qualification
- 12th pass or graduate
- Fresher or experienced candidates can apply
Career Growth
A telecaller can grow into:
- Team Leader
- Sales Executive
- Customer Relationship Manager (CRM)
- Process Manager
Pay: From ₹9,000.00 per month
Benefits:
Work Location: In person
