About Founding Minds:
We are one of the preferred product development partners in the software industry. We work with clients across the globe to design and develop products for them. We are also an incubator for many startups.
As a contributor, you will get an opportunity to work with different ideas, brainstorm with diverse people, widen your way of thinking, learn different technologies, research what you have to do, contribute your best to the projects, and take ownership of what you do. If you are passionate, you will find endless opportunities to build your career at Founding Minds.
We are seeking a detail-oriented and personable Healthcare Market Research Recruiter to join our recruitment team. In this role, you will identify, screen, and secure qualified participants - including physicians, patients, caregivers, and other healthcare stakeholders - for market research studies such as qualitative interviews, focus groups, advisory boards, and quantitative surveys. This is a great opportunity for someone with strong communication skills, empathy, and an interest in healthcare and market research to build a career in the field.
Key Responsibilities
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Source and recruit qualified respondents (HCPs, patients, caregivers, payers, and other healthcare stakeholders) from proprietary panels, client-provided lists, referrals, and other channels
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Screen prospective participants against detailed study criteria (diagnosis, specialty, treatment history, demographics, etc.) via phone, email, and screener platforms
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Verify diagnoses, credentials, and eligibility in accordance with HIPAA, GDPR, and study-specific compliance requirements
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Schedule and confirm participants for interviews, focus groups, advisory boards, and surveys, coordinating around time zones and respondent availability
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Maintain accurate, up-to-date recruitment records, quotas, and respondent details in the recruitment database/CRM
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Communicate professionally and empathetically with a wide range of respondents, including patients and caregivers managing rare or complex conditions
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Troubleshoot recruitment challenges (slow enrollment, no-shows, quota gaps) and proactively escalate risks to project managers
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Prepare and send confirmations, reminders, and incentive/honoraria paperwork to participants
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Collaborate with project managers, moderators, and client teams to ensure recruitment timelines and quality standards are met
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Maintain strict confidentiality of respondent identities and study information at all times
Preferred Skills
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Bachelor’s degree preferred, or equivalent professional experience
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1–3 years of experience in recruiting, market research, healthcare, customer service, or a related field
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Excellent verbal and written communication skills; comfortable speaking with physicians, patients, and caregivers
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Strong organizational skills and attention to detail; able to manage multiple studies and quotas simultaneously
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Comfortable working with screener/database software, CRMs, and standard office tools (Excel, Outlook, etc.)
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Ability to handle sensitive health information with discretion, empathy, and professionalism
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Self-motivated with a track record of meeting deadlines and recruitment quotas
