JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Technical Services is a site-based operational role responsible for managing daily technical operations including mechanical, electrical, plumbing, and fire safety systems. This position ensures reliable performance of building infrastructure through preventive maintenance execution, breakdown management, and technical support coordination. The role requires hands-on technical expertise and the ability to supervise technicians and coordinate with specialized contractors.
Key ResponsibilitiesTechnical Operations Management
Oversee daily operations of all MEP systems including HVAC, electrical, plumbing, fire safety, and building automation systems. Monitor system performance through building management systems (BMS) and conduct regular equipment checks. Ensure optimal functioning of air conditioning systems, chillers, cooling towers, AHUs, FCUs, and ventilation equipment. Manage electrical systems including distribution panels, DG sets, UPS systems, transformers, and lighting. Oversee plumbing infrastructure, water supply systems, drainage, water treatment plants, and pumps. Maintain fire safety systems including fire detection, sprinkler systems, fire extinguishers, and emergency lighting.
Preventive Maintenance Execution
Execute planned preventive maintenance (PPM) schedules for all technical equipment as per maintenance calendars. Perform routine checks, lubrication, filter replacements, belt adjustments, and equipment servicing. Maintain equipment maintenance logs recording all service activities, readings, and observations. Ensure manufacturer-recommended maintenance procedures are followed. Coordinate specialized maintenance activities with OEM engineers and external technicians. Track maintenance completion rates and escalate delays or issues to technical leads.
Breakdown Management and Troubleshooting
Respond promptly to equipment breakdowns, technical alarms, and emergency situations. Diagnose technical faults using systematic troubleshooting methods. Perform repairs within competency level or coordinate with specialized technicians for complex issues. Minimize downtime through rapid response and effective problem resolution. Maintain breakdown logs documenting failures, root causes, and corrective actions taken. Identify recurring issues and recommend permanent solutions.
Technical Team Coordination
Supervise technicians, MEP staff, and shift engineers in executing daily technical activities. Assign work orders, coordinate tasks, and ensure proper work allocation. Provide technical guidance and on-the-job training to junior technicians. Monitor technician performance and adherence to safety procedures. Coordinate shift handovers ensuring continuity of operations and communication of pending issues.
Energy and Utilities Management
Monitor energy consumption of HVAC, lighting, and electrical systems. Implement energy-saving measures including optimized equipment run-hours and load management. Track utility meters and report consumption patterns. Support energy efficiency initiatives and sustainability programs. Monitor power quality, voltage levels, and power factor corrections.
Building Automation Systems (BMS)
Monitor and operate BMS platforms to control HVAC systems, lighting, and integrated building systems. Respond to BMS alarms and adjust system parameters as required. Generate reports from BMS for equipment performance analysis. Coordinate with BMS vendors for system troubleshooting and programming changes.
Safety and Compliance
Ensure technical operations comply with electrical safety regulations, fire safety codes, and building standards. Implement safe work practices including lockout-tagout (LOTO), electrical safety protocols, and hot work permits. Conduct safety inspections of technical installations and identify hazards. Maintain statutory compliance documentation including lift permits, DG permits, fire equipment certificates, and electrical inspections. Coordinate statutory inspections with regulatory authorities and contractors.
Contractor and Vendor Coordination
Coordinate with external contractors, OEM engineers, and specialized service providers for maintenance and repairs. Supervise contractor work ensuring quality, safety compliance, and adherence to specifications. Verify completed work and certify contractor invoices for payment processing. Maintain communication with AMC/CMC vendors for scheduled services. Escalate vendor performance issues to facility management.
Spare Parts and Inventory Management
Maintain inventory of critical spare parts, consumables, and technical supplies. Track spare parts usage and coordinate procurement of replacement items. Ensure proper storage and organization of technical stores. Identify requirements for spare parts replenishment to avoid delays in repairs.
Documentation and Reporting
Maintain comprehensive records including maintenance logs, equipment history, breakdown reports, and inspection checklists. Record equipment parameters, meter readings, and system performance data. Prepare daily technical reports documenting activities, issues, and pending tasks. Use Computerized Maintenance Management Systems (CMMS) for work order management and reporting. Update technical drawings and equipment manuals with as-built conditions.
Emergency Response
Respond to after-hours technical emergencies including power failures, water leaks, HVAC failures, and fire alarm activations. Implement emergency procedures calmly and effectively. Coordinate with security and facility management during emergency situations. Maintain emergency contact lists and escalation protocols.
Required Qualifications and ExperienceEssential
Minimum 4-6 years hands-on experience in technical facilities maintenance covering HVAC, electrical, and plumbing systems. Practical experience operating and maintaining air conditioning systems, chillers, electrical panels, DG sets, and pumps. Proven troubleshooting skills with ability to diagnose and repair equipment faults. Experience supervising technicians and coordinating technical activities. ITI/Diploma in Mechanical, Electrical, or Electronics Engineering from recognized institution.
Technical Competencies
Strong knowledge of HVAC systems including chillers, AHUs, FCUs, VRF systems, split ACs, and refrigeration principles. Working knowledge of electrical systems including distribution panels, circuit breakers, contactors, MCBs, RCCBs, DG sets, and UPS systems. Understanding of plumbing systems, water pumps, drainage, water treatment, and sanitary installations. Familiarity with fire safety systems including fire pumps, sprinklers, fire detection panels, and extinguishers. Ability to read and interpret technical drawings, electrical schematics, and equipment manuals. Basic knowledge of BMS platforms and equipment control systems. Competency in using multimeters, clamp meters, infrared thermometers, and basic technical tools.
Certifications (Preferred)
Technical certifications in HVAC, electrical, or refrigeration. Electrical safety certifications and competency certificates. Working at heights, confined space entry, and first aid certifications. BMS operation and equipment-specific training from vendors.
Key Competencies
Strong technical aptitude with hands-on troubleshooting abilities. Good analytical and problem-solving skills. Effective communication for coordination with teams, vendors, and management. Ability to work under pressure during breakdowns and emergencies. Attention to detail in maintenance execution and documentation. Proactive approach to preventive maintenance and issue identification. Safety consciousness with adherence to safe work practices.
Personal Attributes
Hands-on technical approach with willingness to work in mechanical rooms, electrical panels, and rooftop equipment. Physical fitness to access equipment locations, climb ladders, and work in varying environmental conditions. Reliability and punctuality with strong sense of responsibility. Flexibility to work extended hours, weekends, or on-call rotations for emergency support. Team player with collaborative working style.
Reporting StructureThis position reports to the Assistant Manager – Lead Technical, Facility Manager, or Campus Lead and works collaboratively with soft services teams, security, and vendor partners.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
