Role and Skill: Accounts Receivables - Billing & Cash Applications
Experience: 4 years to 6 years
Job Location: Nagpur
Shift: 24x7
Job Qualification:- B.com, M.com, MBA or equivalent
Responsibilities :-
Responsible for posting payments from various lockboxes to the customer accounts in a timely manner
research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts
Coordinate payments made by a lockbox ACH/Wire and other adjustments to customer account for credits/debits and account write-offs
Work with both internal/external stakeholders to resolve for unidentified cash
Reconcile Cash - Balance Accounting system funds against bank deposits and daily/monthly reconciliations
Communicate effectively with customers and internal teams regarding required remittance or cash application information
Identify areas of improvement to streamline and automate the process
Update process documentation that includes Standard Operating procedures / FMEAs / SIPOCs and other Quality manuals as and when required.
Supervises, coordinates, and directs the work activities of assigned employees.
Generate agency and direct-bill invoices for new policies, endorsements, renewals, and cancellations
Coordinate with servicing and producers for missing or incorrect billing data.
Investigate and resolve billing discrepancies with clients or carriers
Maintain accurate documentation and compliance with regulatory and internal standards.
Skills & Experience :-
Graduate with a minimum of 1–5 years of billing/account Receivables in the insurance or financial services industry.
Experience in Accounts (Cash Applications preferred)
Familiarity with agency management systems (Applied Epic, AMS360, etc.) is preferred.
Basic knowledge of insurance terms and billing cycles.
Strong analytical, problem-solving, and communication skills.
High attention to detail and time management
Working knowledge of various insurance agency management systems (AMS) such as Benefit Point Applied EPIC is preferred
Prior experience in the insurance brokerage industry or P&C insurance
Provide excellent Customer Service to internal and external customers
Excellent verbal (oral) and written communication
Proficient with MS Office - Microsoft Excel and Microsoft Outlook (Other system experience is a plus)
Strong analytical and organizational skills with attention to detail
Ability to execute transactions as per prescribed guidelines and timelines in order to meet the SLA and quality standards.
Willing SLA and quality standards.
