Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FI CO Finance
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation across multiple platforms. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain the integrity and performance of critical business applications.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Continuously improve support processes to increase efficiency and reduce downtime.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP FI CO Finance.
- Strong analytical skills to diagnose and resolve complex system issues.
- Experience in managing and supporting financial modules within enterprise resource planning systems.
- Ability to work collaboratively with cross-functional teams to implement effective solutions.
- Excellent communication skills to clearly convey technical information to diverse audiences.
- Capability to prioritize tasks and manage time effectively in a fast-paced environment.
Additional Information:
- The candidate should have minimum 5 years of experience in SAP FI CO Finance.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
