About Ivory Films
Ivory Films is a luxury wedding filmmaking and photography company specializing in creating timeless wedding stories. We are passionate about delivering exceptional client experiences through creativity, professionalism, and premium service.
Job Summary
We are looking for a proactive and customer-focused Business Development Associate to manage client enquiries, generate leads, and convert prospective clients into customers. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to build strong relationships with potential clients.
Key Responsibilities
- Handle all incoming enquiries received through phone calls, WhatsApp, Instagram, email, website, and other social media platforms.
- Respond to client enquiries promptly and professionally.
- Make outbound calls to prospective clients and follow up on leads.
- Understand client requirements and recommend suitable photography and filmmaking packages.
- Schedule consultation meetings between clients and the sales/business team.
- Maintain accurate records of leads, follow-ups, and client interactions in the CRM or company database.
- Follow up regularly with prospective clients to improve conversion rates.
- Coordinate with the operations team to ensure smooth client onboarding after booking.
- Share quotations, service details, and other relevant information with clients.
- Build and maintain long-term relationships with clients through excellent customer service.
- Achieve monthly lead conversion and revenue targets.
- Prepare daily and weekly reports on enquiries, follow-ups, conversions, and pending leads.
- Stay updated with market trends and competitor offerings.
Required Skills
- Excellent verbal and written communication skills in English and Hindi.
- Strong interpersonal and negotiation skills.
- Ability to build rapport and maintain client relationships.
- Good organizational and time management skills.
- Basic knowledge of MS Excel, Google Sheets, and CRM software.
- Ability to work in a fast-paced environment.
- Positive attitude with a result-oriented mindset.
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- 1–3 years of experience in Business Development, Sales, Customer Support, or Client Relationship Management.
- Experience in the wedding, photography, luxury services, or creative industry will be an added advantage.
Pay: ₹20,000.00 - ₹30,919.44 per month
Work Location: In person
