Job Title: Sales Coordinator – After Sales
Location: Okhla, New Delhi
Salary: ₹25,000 – ₹30,000 per month
Experience: 1–4 Years
Industry: Manufacturing / Packaging (Preferred)
Job Summary
We are looking for a proactive and detail-oriented Sales Coordinator – After Sales to manage post-sales activities, ensure smooth customer coordination, and support the sales team in delivering excellent customer service.
Key Responsibilities
- Handle after-sales processes including order follow-ups and customer coordination
- Communicate with clients regarding order status, dispatch, and delivery timelines
- Coordinate with internal departments such as production, dispatch, and accounts
- Manage customer queries, complaints, and service requests efficiently
- Prepare and maintain MIS reports, sales data, and documentation
- Ensure timely invoice coordination and payment follow-ups
- Support the sales team with documentation, quotations, and order processing
Requirements
- Graduate in any discipline (B.Com preferred)
- 1–4 years of experience in sales coordination or after-sales support
- Good communication and coordination skills
- Proficiency in MS Excel and basic computer operations
- Ability to handle multiple tasks and work in a fast-paced environment
Preferred Skills
- Experience in manufacturing or packaging industry
- Strong problem-solving and customer handling skills
Benefits
- Competitive salary package
- Growth opportunities
- Professional work environment
Interested candidates can apply or share their CV at [email protected]
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person