Full job description:
We are looking for dynamic and detail-oriented individuals to join growing team in Pune. The ideal candidate should have excellent written communication skills, the ability to work in a fast-paced environment, and a willingness to adapt to rotational shifts.
Key Responsibilities:
- Chat and Email Support - Non Voice Process
- Process customer requests and transactions accurately and efficiently.
- Ensure compliance with company policies and quality standards.
- Meet daily productivity and quality targets.
- Collaborate with team members to enhance process efficiency.
- Adapt to changing work processes and business needs.
Requirements:
- Any graduate (freshers are welcome to apply).
- 0 to 1 year of experience in a BPO or customer service role.
- Strong written communication skills.
- Ability to work in rotational shifts and rotating week-offs.
- Basic computer proficiency and typing skills.
- Immediate joiners preferred.
Job Types:
- Full-time, Permanent, Fresher
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- 2nd floor, Saikar's Classic, High5 Building, Above Maharashtra Foods, Pan Card Club Rd, Baner Gaon, Baner, Pune, Maharashtra 411045
- Reliably commute or planning to relocate before starting work (Required)Role & responsibilities
Customer care service, Customer care, Customer care executive, Non voice process, Chat process, Email process, Fresher, BPO, CSA,
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,500.00 - ₹16,500.00 per month
Work Location: In person
