ACADEMIC COUNSELLOR
Organization: ASH Academy
Location: Hilite Business Park, Calicut, Kerala
Working Hours: 9:00 AM – 5:30 PM
Employment Type: Full-Time
About the Role
ASH Academy is looking for a confident, enthusiastic, and target-oriented Academic Counsellor to join our team.
The role involves interacting with prospective students, understanding their career goals, providing the right course guidance, and converting enquiries into successful admissions.
Prior experience is not mandatory. We welcome freshers and candidates who have strong communication, convincing, interpersonal, and student-handling skills.
Key Responsibilities
- Handle student enquiries through calls, WhatsApp, and direct interactions.
- Understand students' educational background, career interests, and requirements.
- Explain course details, career opportunities, duration, fees, and other relevant information clearly.
- Counsel students and help them choose the right course based on their interests and career goals.
- Build trust and maintain a positive relationship with prospective students and parents.
- Follow up consistently with leads and ensure timely communication.
- Effectively communicate the value, benefits, and career scope of ASH Academy's courses.
- Handle student objections and queries professionally.
- Convince and motivate prospective students to make informed enrolment decisions.
- Maintain proper records of enquiries, follow-ups, and admissions.
- Coordinate with the academic and marketing teams when required.
- Take ownership of assigned leads and work towards improving lead-to-admission conversion.
- Achieve assigned monthly admission and enrolment targets.
- Contribute towards achieving individual and team performance goals.
Requirements
- Excellent verbal and written communication skills.
- Strong convincing and interpersonal skills.
- Confident and positive attitude.
- Good listening and counselling skills.
- Ability to understand student requirements and provide suitable guidance.
- Strong follow-up and negotiation abilities.
- Ability to handle objections and convert qualified leads into admissions.
- Target-oriented mindset and willingness to work towards monthly goals.
- Basic computer knowledge.
- Willingness to learn about professional courses, technology, and career opportunities.
- Freshers are welcome to apply.
Who We Are Looking For
We value candidates who are:
- Confident and comfortable speaking with people
- Good at convincing and influencing
- Student-friendly and approachable
- Target-oriented and self-motivated
- Professional in communication and behaviour
- Quick to learn and adapt
- Energetic, responsible, and result-oriented
Experience
Experience is not mandatory.
Freshers with strong communication and convincing skills are encouraged to apply. Candidates with experience in academic counselling, telecalling, sales, customer relationship management, or education consultancy will have an added advantage.
What We Offer
- Professional and growth-oriented work environment.
- Opportunity to build a career in the education and training sector.
- Exposure to professional courses and emerging technology domains.
- Practical experience in student counselling, lead management, and admissions.
- Career growth opportunities based on performance.
- Opportunity to develop strong communication, counselling, and business skills.
Key Performance Areas
Lead Follow-up | Student Counselling | Lead Conversion | Admissions | Monthly Targets | Student Relationship Management
Location: Hilite Business Park, Calicut
Working Hours: 9:00 AM – 5:30 PM
Position: Academic Counsellor
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
