Provide technical expertise for network technologies including Cisco Wireless, Switching, Cisco Identity Services Engine (ISE), Cisco DNA Center, and Software Defined Access (SD-Access).
Configure, deploy, monitor, and troubleshoot Cisco Catalyst and Nexus switching infrastructure in enterprise environments.
Support wireless network deployments including wireless controllers, access points, RF optimization, and performance troubleshooting.
Assist in implementing and managing Cisco ISE policies for authentication, authorization, and network segmentation.
Support Cisco DNA Center operations including automation, assurance, provisioning, and policy-based management.
Participate in network modernization and transformation initiatives to improve scalability, security, and operational efficiency.
Perform proactive monitoring, incident management, root cause analysis, and problem resolution for network-related issues.
Ensure network infrastructure availability, reliability, performance, and compliance with organizational standards.
Collaborate with security, infrastructure, manufacturing, and application teams to support business and operational requirements.
Work closely with external vendors, managed service providers, and implementation partners for project delivery and operational support.
Contribute to infrastructure governance, operational documentation, standardization, and best practices.
Support IT risk management, audit, compliance, and cybersecurity initiatives aligned with corporate policies.
Participate in change management, maintenance activities, and infrastructure lifecycle management.
Prepare technical documentation, operational reports, and service performance metrics.
Identify opportunities for automation, process improvement, and service optimization within network operations.
