Position: Transition Manager – US Healthcare RCM
Experience: 10–15 Years
Location: Hyderabad
Job Summary:
We are looking for an experienced Transition Manager with 10–15 years of experience in US Healthcare RCM to lead end-to-end process transitions, operational readiness, and client delivery initiatives.
Key Responsibilities:
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Lead end-to-end transition projects from planning through go-live and stabilization.
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Manage transitions across US Healthcare RCM processes including AR, Claims, Denials, Provider Enrollment and related operations.
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Develop transition plans, project timelines, resource plans, governance frameworks and risk/RAID trackers.
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Coordinate with Operations, Product, Technology, QA and Business teams for seamless transition.
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Manage UAT, process documentation, SOPs, training, knowledge transfer and production sign-off.
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Drive client/stakeholder communication, governance meetings and executive reporting.
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Identify transition risks, dependencies and issues and ensure timely mitigation.
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Monitor SLAs, KPIs, productivity and quality during transition and stabilization.
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Drive process improvement, root-cause analysis and continuous improvement initiatives.
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Manage onshore/offshore stakeholders and ensure successful handover to operations.
Required Skills:
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10–15 years of experience in US Healthcare RCM.
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Strong experience in transition/project management and operational delivery.
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Good understanding of AR, Claims, Denials and Provider Enrollment.
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Strong stakeholder and client management skills.
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Experience with Agile/project management methodologies.
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Strong knowledge of RAID, UAT, governance, risk and change management.
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Excellent communication, analytical and problem-solving skills.
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Experience with tools such as Jira, Smartsheet, Excel and Power BI is preferred.
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Healthcare certifications/project management certifications such as CSM or Six Sigma are an advantage.
Education: Any Graduate