Role Summary
The Travel Sales & Business Development Executive will be responsible for generating new business, managing customer enquiries, converting leads into confirmed bookings, and promoting the complete range of travel services offered by Fly O Tours. The role primarily focuses on business development while coordinating with the operations team to ensure a seamless customer experience.
Key Responsibilities
1. Customer Enquiry & Sales
· Handle customer enquiries through Phone, WhatsApp, Email, Walk-ins, and Referrals.
· Understand customer travel requirements and recommend suitable travel solutions.
· Prepare quotations and follow up until booking confirmation.
· Ensure timely response to customer enquiries.
2. Business Development
· Generate new customers through referrals, networking, and local marketing initiatives.
· Identify corporate travel opportunities and institutional clients.
· Build long-term relationships with customers and travel partners.
· Achieve monthly sales and revenue targets.
3. Travel Product Promotion
· Promote Domestic & International Flight Ticketing.
· Promote Indian Railway (IRCTC) Ticket Booking.
· Promote Domestic & International Tour Packages.
· Guide customers regarding Tourist Visa and Passport Services.
· Promote Hotel Bookings and other travel services.
· Generate enquiries for Ticketing & Travel Industry.
4. Customer Relationship Management
· Maintain regular communication with existing customers.
· Generate repeat business and customer referrals.
· Collect customer feedback and online reviews.
· Resolve customer concerns in coordination with the Operations Team.
5. Travel Operations Support
· Coordinate with the Operations Executive for booking confirmations.
· Verify customer travel details before booking.
· Assist customers in completing required travel documentation.
· Ensure timely updates regarding bookings and travel schedules.
6. Reporting & CRM Management
· Maintain customer database and enquiry tracker.
· Update daily follow-up reports.
· Prepare Daily Sales Reports and Monthly MIS.
Maintain corporate and referral customer
Pay: ₹20,000.00 - ₹33,542.57 per month
Benefits:
Work Location: In person
