Key Responsibilities
- Guest Services: Welcome guests warmly, give room keys, and share details about hotel amenities.
- Reservations: Book rooms, update guest records, and handle cancellations.
- Billing: Process cash and credit card payments and prepare final bills.
- Communication: Answer phone calls, reply to emails, and pass messages to guests.
- Problem Solving: Listen to guest complaints and find quick solutions.
- Teamwork: Talk with housekeeping and maintenance to check ready rooms.
Required Skills
- Friendly Attitude: Smile and stay polite.
- Good Communication: Speak clearly and listen well.
- Computer Skills: Know how to use hotel booking software.
- Multitasking: Handle busy crowds and ringing phones at the same time.
- Flexibility: Work shifts, weekends, and holidays
Pay: ₹8,546.75 - ₹18,000.00 per month
Benefits:
Work Location: In person
