Job Title: IT Sales Executive
Department: Sales & Business Development
Location: Mumbai
Reporting To: National Sales Manager / Head – Sales
About BC Steps
BC Steps is a premium brand providing innovative building and interior solutions. As part of our digital transformation, we are expanding our technology offerings to enhance customer engagement, dealer connectivity, and project management. We are looking for a dynamic IT Sales Executive to drive the adoption of our digital solutions and build strong relationships with customers and channel partners.
Job Summary
The IT Sales Executive will be responsible for identifying business opportunities, selling technology-driven solutions, managing customer relationships, and achieving sales targets. The role requires a combination of technical understanding, consultative selling, and excellent customer service.
The ideal candidate should be capable of understanding customer requirements, presenting suitable IT solutions, preparing proposals, negotiating contracts, and coordinating with technical teams to ensure successful implementation.
Key Responsibilities1. Business Development
- Identify and develop new business opportunities.
- Generate leads through networking, referrals, digital platforms, and industry events.
- Build relationships with corporate clients, builders, architects, dealers, distributors, and contractors.
- Develop new channel partners for technology solutions.
2. Sales of IT Solutions
Promote and sell BC Steps' digital and technology offerings, including:
- Dealer management systems
- HRM & ERP solutions
- Project management tools
- Customer portals
- Business automation solutions
3. Customer Relationship Management
- Understand customer business requirements.
- Conduct product demonstrations and presentations.
- Recommend suitable solutions based on customer needs.
- Maintain long-term customer relationships.
- Ensure high levels of customer satisfaction.
4. Sales Process Management
- Prepare quotations and proposals.
- Conduct negotiations.
- Close sales opportunities.
- Coordinate contract documentation.
- Track opportunities through CRM.
- Maintain an accurate sales pipeline.
5. Solution Consulting
- Analyse customer challenges.
- Recommend appropriate digital solutions.
- Coordinate with technical and implementation teams.
- Support customers during implementation and onboarding.
6. Account Management
- Manage key customer accounts.
- Identify upselling and cross-selling opportunities.
- Conduct regular business reviews.
- Ensure timely renewals and repeat business.
7. Market Intelligence
- Monitor competitor offerings.
- Track industry trends.
- Identify emerging technologies.
- Provide customer feedback to product and marketing teams.
8. Collaboration
Work closely with:
- Marketing
- Product Management
- IT Team
- Customer Support
- Finance
- Operations
to ensure successful project delivery and customer satisfaction.
Required SkillsSales Skills
- B2B Sales
- Consultative Selling
- Solution Selling
- Lead Generation
- Negotiation
- Proposal Preparation
- Account Management
- Customer Relationship Management
- Presentation Skills
Technical Knowledge
- CRM platforms
- ERP systems
- Cloud computing basics
- SaaS products
- Business automation software
- Mobile applications
- Microsoft Office
- Digital collaboration tools
Preferred Software Knowledge
- Zoho CRM
- Salesforce
- HubSpot CRM
- Microsoft Dynamics 365
- SAP Business One
- Microsoft Office 365
- Google Workspace
- Power BI (basic)
Qualification
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
- MBA in Marketing or IT (preferred).
Experience
- 2–5 years of experience in IT sales, software sales, SaaS sales, ERP/CRM sales, or technology solutions.
- Experience in the construction, building materials, manufacturing, or distribution sectors is an added advantage.
Pay: ₹45,000.00 - ₹60,000.00 per month
Work Location: In person
