Telecaller – Construction Company
Experience: 3–5 Years
Job Summary
We are looking for an experienced Telecaller to handle customer inquiries, generate leads, follow up with potential clients, and support the sales team. The ideal candidate should have excellent communication skills and experience in customer calling, lead generation, or real estate/construction industry support.
Roles & Responsibilities
- Make outbound calls to prospective customers and generate leads for construction projects.
- Handle incoming customer inquiries and provide project-related information.
- Follow up with leads, schedule site visits, and coordinate with the sales team.
- Maintain records of customer interactions, leads, and follow-up activities.
- Explain project details, offers, and services to potential customers.
- Identify customer requirements and provide appropriate information.
- Maintain regular communication with existing and potential clients.
- Update customer details and call records in CRM systems.
- Achieve daily/weekly/monthly calling and lead generation targets.
- Coordinate with sales and marketing teams for campaign follow-ups.
- Handle customer queries professionally and ensure a positive customer experience.
- Prepare call reports and share updates with the reporting manager.
Required Qualifications & Skills
- Any Bachelor’s degree or equivalent qualification.
- 3–5 years of experience as a Telecaller, Telesales Executive, or Customer Support Executive.
- Experience in the construction, real estate, or property industry is preferred.
- Excellent communication and convincing skills.
- Good customer handling and negotiation abilities.
- Basic knowledge of CRM software and MS Office.
- Ability to achieve targets and work in a fast-paced environment.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
