Job Summary
Career Vesta Private Limited is hiring a Customer Support Executive to provide excellent customer service by handling customer queries, resolving issues, and ensuring a positive customer experience. This role is ideal for candidates with good communication skills and a customer-focused approach.
Key Responsibilities
- Handle customer inquiries via phone, email, and chat.
- Resolve customer concerns in a timely and professional manner.
- Maintain accurate records of customer interactions.
- Provide product and service information to customers.
- Escalate complex issues to the concerned department when required.
- Follow up with customers to ensure issue resolution.
- Maintain high standards of customer satisfaction.
- Achieve individual and team performance targets.
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
