Job Function: Services The role:
We are looking for a highly motivated Associate Consultant with strong expertise in Microsoft 365 and Intune to support and deliver enterprise cloud solutions. You will work on customer-facing projects, ensuring seamless implementation, support, and optimization of modern workplace technologies.
-
Deliver Microsoft 365 & Intune implementation and support projects
-
Configure and manage Microsoft Intune (MDM/MAM, Autopilot, device compliance)
-
Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive)
-
Support cloud migrations and endpoint management initiatives
-
Troubleshoot user, device, and service-related issues
-
Act as an escalation point for Tier 1 support teamsa
-
Ensure SLA adherence and high customer satisfaction
-
Maintain project documentation and client communication
-
Continuously upskill through Microsoft certifications
What we need to see from you:
- 6–7 years of relevant experience in Microsoft technologies
-
Strong expertise in:
-
Microsoft Intune (policy management, device enrollment, security)
-
Microsoft 365 (Exchange Online, Teams, SharePoint, Entra ID)
-
Endpoint security (Defender, BitLocker, security baselines)
-
Experience with Windows Server environments
-
Knowledge of mail flow, licensing, and identity management
-
Excellent troubleshooting, communication, and customer engagement skills
-
Ability to work in a fast-paced, SLA-driven environment
-
Bachelor’s degree (B.Tech / BCA / equivalent); MBA is a plus
Why SoftwareOne?:
SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.
