Job Description:
We are looking for a proactive and customer-focused Client Relationship Executive to build and maintain strong relationships with clients. The candidate will be responsible for ensuring client satisfaction, addressing queries, and coordinating with internal teams to deliver excellent service.
Key Responsibilities:
- Build and maintain long-term relationships with clients
- Act as the primary point of contact for assigned clients
- Handle client queries, concerns, and escalations in a timely manner
- Ensure high levels of customer satisfaction and retention
- Coordinate with internal departments to fulfill client requirements
- Follow up on renewals, payments, and service feedback
- Maintain client records and update CRM systems regularly
- Identify opportunities for upselling or cross-selling services
Requirements:
- Strong communication and interpersonal skills
- Good problem-solving and conflict-resolution abilities
- Proficiency in MS Office and CRM tools
- Ability to manage multiple clients effectively
How to Apply:
Interested candidates may share their updated resume at:
Aditi Singh
Email: [email protected]
Phone: 9258236925
Job Types: Full-time, Permanent, Fresher
Pay: ₹13,500.00 - ₹28,800.00 per month
Work Location: In person
