Customer Service Executive – YES BANK Process Company: DigiCorpx Solutions Location: Shah Industrial Estate, Saki Vihar Road, Andheri East, Mumbai – 400072 Job Summary DigiCorpx Solutions is hiring Customer Service Executives for the YES BANK Process. The ideal candidate will be responsible for handling customer queries, providing information about banking products and services, and ensuring a positive customer experience. Freshers with excellent communication skills are encouraged to apply. Key Responsibilities - Handle inbound customer calls and inquiries professionally. - Resolve customer concerns and provide appropriate solutions. - Educate customers about banking products, services, and policies. - Maintain accurate records of customer interactions. - Ensure high levels of customer satisfaction and service quality. - Follow company and client guidelines while handling customer interactions. - Achieve performance and quality targets set by the organization. Eligibility Criteria - Minimum Qualification: 12th Pass / Graduate / Undergraduate - Age: 18 to 35 Years - Freshers and experienced candidates can apply. - Good communication skills in Hindi and English. - Knowledge of regional languages (Tamil, Telugu, Kannada, Gujarati) will be an added advantage. - No Mother Tongue Influence (MTI). Required Skills - Excellent verbal communication skills. - Strong customer service orientation. - Problem-solving and interpersonal skills. - Basic computer knowledge. - Ability to work in a fast-paced environment. Salary & Benefits - Gross Salary: ₹20,000 per month - Take Home Salary: ₹15,000 per month - Performance Incentives: ₹1,000 to ₹18,000 per month - Monthly Rewards & Recognition Programs - Career Growth Opportunities - Opportunity to move to Payroll/On-Roll positions within 6 months to 1 year based on performance Work Schedule - Shift Timing: 10:00 AM – 7:00 PM - Weekly Off: Sunday Fixed Off Interview Process 1. Operations Round 2. Client Round Apply Now Contact Person: HR Raj Mobile: 7441177029 Join DigiCorpx Solutions and build a rewarding career in the banking customer service industry. Freshers are welcome, and immediate joining opportunities are available.
Pay: ₹15,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
