Handle calls from Client and make reservations onto the online portal.
Allocation of reservation to Vendors.
Confirm reservation details to Clients.
Follow up with drivers for pre-journey confirmation as per fixed schedule and vehicle readiness.
Update portal with dispatch details.
Maintain strict SLA/TAT for all activities
Attend to and provide customer with a solution to any queries/complaints.
Must discuss every matter with its supervisor or team leader to get any issue sorted.
Coordinate with Vender management department and administrative department for
billing/vendor related queries.
Should be confident in troubleshooting any such emerging queries and maintaining high
standards of Service.
Prior Car Rental experience preferred.
Job Types: Full-time, Fresher, Internship
Pay: Up to ₹25,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
