Manage and handle customer accounts efficiently
Respond to and manage WhatsApp communication, sales calls, and sales emails
Make outbound and inbound customer calls
Coordinate and connect with doctors as required
Ensure timely follow-ups and resolution of customer queries
Maintain accurate records and reports using MS Excel
Meet service and sales-related targets
Be flexible to extend working hours, work on Sundays and government holidays when required.
- Should be comfortable for travelling to visit clients, or meet the external stakeholders.
