Job Title: Telecaller Executive
Location: Delhi NCR
Job Type: Full-time
Experience: 1–3 Years
Job Summary
We are looking for an enthusiastic and confident Telecaller Executive to communicate with customers over phone calls. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to build strong customer relationships while achieving daily calling targets.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Explain company products and services clearly.
Generate leads and schedule appointments for the sales team.
Follow up with interested customers and maintain regular communication.
Handle customer queries professionally.
Maintain accurate call records and update CRM/Excel sheets.
Meet daily, weekly, and monthly call and lead generation targets.
Escalate customer concerns to the appropriate department when necessary.
Maintain professionalism and customer confidentiality.
Required Skills
Excellent verbal communication skills.
Good listening and convincing ability.
Basic computer knowledge (MS Excel, Email, CRM).
Ability to work under targets.
Positive attitude and good interpersonal skills.
Fluency in Hindi is mandatory; English and regional language proficiency is an advantage.
Qualifications
Minimum: 12th Pass.
Graduate preferred.
Freshers are welcome to apply.
Previous experience in telecalling, customer service, BPO, or sales is an added advantage.
Preferred Qualities
Self-motivated and energetic.
Strong customer service orientation.
Good time management.
Team player with a willingness to learn.
Salary & Benefits
Salary: ₹12,000–₹20,000 per month (depending on experience)
Performance-based incentives
Paid training
Career growth opportunities
Paid leave as per company policy
Working Hours
6 days a week
9-hour shift (including break)
In case of of any quick queries our WhatsApp Number: +91848098620
Job Type: Full-time
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
