The duties and responsibilities of a Clinical Tele Coordinator in a radiology center typically involve facilitating communication and coordination between patients, referring physicians, radiologists, and other healthcare providers. This may include:
- Scheduling appointments: Coordinating patient appointments for various radiology procedures, ensuring timely scheduling and availability of resources.
- Answering phone calls and inquiries: Responding to patient calls, answering questions about procedures, providing instructions, and addressing concerns.
- Communicating with referring physicians: Relaying information about patient referrals, test results, and follow-up care.
- Managing patient records: Maintaining accurate patient records, including scheduling information, test results, and correspondence.
- Coordinating with other departments: Collaborating with other departments within the radiology center, such as imaging technicians and billing staff.
- Ensuring patient satisfaction: Providing excellent customer service and addressing patient concerns promptly and effectively.
Education:
- Higher Secondary school diploma or equivalent
Experience:
- 1-2 years of experience in a healthcare setting, such as a medical office or hospital
Skills:
- Excellent communication skills in English and Hindi
- Basic computer knowledge
- Strong organizational and time-management skills
- Proficiency in computer skills, including Microsoft Office Suite
- Ability to multitask and prioritize tasks effectively
- Strong customer service orientation
- Attention to detail and accuracy
- Ability to work independently and as part of a team
Job Type: Full-time
Pay: ₹10,000.00 - ₹12,000.00 per month
Job Type: Full-time
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person