Job Title: Back Office Executive
We are looking for a smart, motivated candidate to assist our Back Office Executive. The assistant will support in handling calls, managing emails, and promoting our services on social media platforms. The ideal candidate should be proficient in Microsoft Word, Excel, and PowerPoint.
Key Responsibilities:
- Handle calls for client queries, follow-ups, and support.
- Follow up with potential clients for sales leads and promotions.
- Draft, review, and send email communications related to promotions, new products, and services.
- Communicate with internal teams to ensure that promotional efforts align with business objectives.
- Assist with document preparation, filing, and maintaining organized records.
- Update and manage customer databases and CRM systems.
- Prepare reports, presentations, and MIS reports using Excel and PowerPoint.
- Maintain proper documentation of daily activities, leads, and follow-ups.
- Coordinate with different departments for smooth workflow and task completion.
- Manage data entry tasks with accuracy and attention to detail.
- Schedule meetings, maintain calendars, and handle administrative coordination.
- Monitor and respond to social media inquiries and comments for promotional activities.
- Handle invoice records, basic billing support, and maintain financial documentation.
- Ensure data confidentiality and proper record-keeping practices.
Skills and Qualifications:
- Proven experience in customer service, calling, or similar back-office roles.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.) and email platforms.
- Knowledge of social media platforms for promotional activities is a plus.
- Ability to work independently and as part of a team.
- Excellent organizational and multitasking skills.
Additional Requirements:
- Should be well aware of MS Office (Word, Excel, PowerPoint).
- Freshers may apply (with a completed bachelor’s degree only).
- Preference will be given to candidates based in Bhopal.
Job Details:
- Job Type: Full-time
- Salary: ₹10,000 – ₹15,000 per month (Salary is no bar for experienced candidates)
- Work Location: In person
Contact Details:
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
