Company Description
At inMinutes, we're reimagining what food delivery should feel like. Our mission is simple yet
powerful — to serve fresh, high-quality, authentic dishes, made the moment you order. No
frozen food. No pre-packaged shortcuts. Just piping hot meals cooked in our own kitchens
and delivered straight to your doorstep in minutes.
We're looking for an energetic, proactive Field Operations Intern to support our on-ground
operations — handling queries across locations, coordinating with kitchen teams, and
keeping the reporting manager updated. If you enjoy being on the move and solving
problems on the ground, you'll be a great fit.
Key Responsibilities
1. Field Work & Travel
● Travel between kitchen locations, vendors, and other operational points as
required.
● Conduct on-ground visits and spot checks to verify operations are running as per
SOPs(standard operating procedures).
● Act as a first point of contact on the ground for operational issues during your shift.
2. Query Resolution & Support
● Look into operational queries and support issues — from kitchens, delivery,
vendors, or customers — and help resolve them promptly.
● Troubleshoot on-the-spot problems (delays, stock gaps, equipment issues,
delivery bottlenecks) and coordinate the fix.
● Escalate issues you cannot resolve, with complete details, so they get closed
quickly.
● Maintain basic notes on issues found, actions taken, and pending items.
3. Coordination with Kitchen Operations
● Work closely with the Kitchen Supervisor and kitchen team on stock movement,
shortages, dispatch delays, and quality flags.
● Follow up on vendor deliveries and pending supplies with the kitchen team.
● Support smooth handoffs between kitchen, packaging, and delivery so orders go
out on time.
4. Reporting & Updates
● Update the reporting manager regularly on field status, open issues, resolutions,
and anything needing attention.
● Maintain simple daily logs/trackers of visits made and issues closed.
● Share observations and ideas from the field to improve SOPs and processes.
Requirements
● Kannada — mandatory (read, speak)
● English and Hindi — preferred
Skills & Experience
● Prior exposure to operations, field work, F&B, or customer-facing roles is a plus
(freshers welcome).
● Strong communication skills with a proactive, problem-solving approach.
● Ability to stay calm and act quickly when things go wrong on the ground.
● Basic ability to use WhatsApp, Google Sheets/Excel, and common reporting apps.
● Good judgment, reliability, and attention to detail.
Other Requirements
● BYOD: Must have a personal laptop.
● Bachelor’s degree preferred but not mandatory.
● Positive attitude and willingness to learn quickly.
Job Type: Internship Length: 3 months
Work Location:HSR Layout, Bengaluru
Job Type: Internship
Pay: ₹15,000.00 - ₹15,001.00 per month
Work Location: In person
