Job Title : Associate - Sr Infrastructure Operations & Services
Experience : 5 to 10 Years
Location : Mumbai
Roles & Responsibilities
- Support and maintain enterprise infrastructure operations and toolchain platforms to ensure high availability and stability.
- Develop, automate, and enhance operational processes using Python, Ansible, Unix/Linux Shell Scripting, and Infrastructure as Code (IaC) tools.
- Build and maintain CI/CD pipelines using tools such as Jenkins, GitLab CI, and Terraform.
- Troubleshoot incidents, resolve production issues, and manage problem and change requests.
- Collaborate with cross-functional and global teams to deliver reliable infrastructure solutions.
- Develop and maintain containerized applications using Docker, Podman, or Kubernetes.
- Integrate and manage RESTful APIs and cloud-based infrastructure solutions.
- Maintain technical documentation, user guides, and operational procedures.
- Monitor system performance, implement automation, and drive continuous process improvements.
- Participate in shift support, on-call activities, and major release deployments to ensure uninterrupted service delivery.
Requisites
- Bachelor//'s degree in Computer Science, Information Technology, Engineering, or a related field.
- Strong hands-on experience with Unix/Linux Shell Scripting and Python.
- Experience with automation tools such as Ansible, Terraform, Jenkins, and GitLab CI.
- Good understanding of Infrastructure as Code (IaC) and CI/CD practices.
- Hands-on experience with Git/GitHub/GitLab version control systems.
- Experience with containerization technologies such as Docker, Podman, or Kubernetes.
- Knowledge of Incident, Problem, and Change Management processes (ITIL/ServiceNow is an advantage).
- Experience integrating RESTful APIs and working with cloud platforms (AWS or hybrid cloud environments is preferred).
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication skills with the ability to collaborate across global teams and work in rotational shifts.
