Job Description
Key Responsibilities:
Visit customers with overdue loan accounts and collect pending EMIs.
Build rapport with customers and encourage timely repayments.
Conduct field visits to customers' residences or workplaces, as per company policy.
Explain repayment options and assist customers in resolving overdue accounts.
Maintain accurate records of collections, customer interactions, and payment commitments.
Follow all RBI guidelines and Company's Code of Conduct while carrying out recovery activities, ensuring respectful and ethical treatment of customers.
Eligibility:
Minimum Qualification: 10+2 / Graduate
Experience: 0–2 years in collections, recovery, or field sales
Two-wheeler with a valid driving licence is preferred.
Good communication and negotiation skills.
Willingness to travel extensively within the assigned area.
Skills Required:
Strong negotiation and persuasion skills
Customer handling ability
Basic smartphone and mobile app usage
Time management and record-keeping
Pay: ₹16,000.00 - ₹20,000.00 per month
Work Location: In person
