About the Internship
Location: Mansarovar, Jaipur
Work Mode: Work From Office (Full-time)
Working Days: Monday to Friday (5 Days a Week)
Work Timings: 9:00 AM – 6:30 PM
About the Role
ViralChilly is looking for a proactive and enthusiastic Customer Support Intern who is eager to learn and grow in the IT & Digital Marketing industry. In this role, you'll support client communication, project coordination, outreach activities, lead generation, and relationship management while working closely with our Business Development, SEO, and Content teams.
Key Responsibilities
- Search and identify relevant projects on Upwork and other freelancing platforms.
- Analyze client requirements and prepare customized proposals.
- Communicate with prospective clients through email and other communication channels.
- Schedule meetings and coordinate with potential clients.
- Follow up with prospects and maintain accurate lead records.
- Coordinate with internal teams for project estimations and requirement gathering.
- Research niche-specific websites, publications, blogs, and communities for outreach opportunities.
- Conduct competitor research to identify collaboration and outreach opportunities.
- Draft personalized outreach emails and maintain professional communication with website owners, bloggers, editors, and publishers.
- Maintain outreach databases, communication logs, and campaign records.
- Track communication progress, response rates, and client interactions.
- Prepare reports and suggest improvements to enhance communication and outreach effectiveness.
- Build and maintain professional relationships with clients and external partners.
- Stay updated with industry trends, digital marketing practices, and communication strategies.
Skills Required
- Excellent Written & Verbal English Communication
- Email Communication
- MS Excel
- MS Office
- Google Sheets
- Client Relationship Management
- Research & Analysis
- Proposal Writing
- Time Management
- Attention to Detail
- Problem Solving
- Social Media Marketing (Basic)
Who Can Apply
- Candidates who:
- Are available for a full-time, in-office internship.
- Can join immediately.
- Are available for 3–4 months.
- Are based in Jaipur.
- Have excellent communication skills and a willingness to learn.
- Freshers and women restarting their careers are encouraged to apply.
Other Requirements
- Strong written and verbal English communication skills.
- Good interpersonal and relationship-building skills.
- Basic understanding of IT services, digital marketing, or web development is preferred.
- Strong research and organizational abilities.
- Ability to multitask and manage follow-ups effectively.
- Self-motivated, proactive, and willing to learn.
- Comfortable working in a fast-paced startup environment.
- Prior experience with email communication, client handling, outreach, or freelancing platforms is a plus but not mandatory.
Perks
- Internship Certificate
- Real-time exposure to client communication and digital marketing
- Opportunity to work on global projects
- Hands-on experience with premium marketing tools
- Free snacks & beverages
- Team outings and engagement activities
- 5-day work week
- Learning-focused startup environment with growth opportunities
Pay: ₹3,000.00 - ₹5,000.00 per month
Application Question(s):
- This is a work from office role at mansarovar type "yes" if you are fine with this.
- Are you currently based in Jaipur or in a nearby city? If yes, can you come for the face-to-face interview in the next 2 days?
- Do you have your own laptop?
Work Location: In person
