Job Title : Associate Senior Developer
Experience : 8 to 10 Years
Location : Mumbai, Pune
Roles & Responsibilities
- Develop, implement, and support Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), and Third-Party Risk Management solutions on the ServiceNow platform.
- Configure, customize, and enhance ServiceNow applications to meet business and compliance requirements.
- Collaborate with stakeholders to gather requirements, design solutions, and improve risk management processes.
- Create and maintain risk dashboards, KPI/KRI reports, and executive-level analytics.
- Perform integrations between ServiceNow and other enterprise applications and data sources.
- Manage platform upgrades, patches, enhancements, and system performance improvements.
- Provide technical support, troubleshooting, and user training for ServiceNow risk management modules.
- Ensure service availability, system reliability, and adherence to governance and compliance standards.
- Participate in automation initiatives and process optimization projects.
- Prepare technical documentation, workflows, and best-practice guidelines.
Requisites
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- Strong experience in ServiceNow development and administration.
- Hands-on expertise in GRC, IRM, and Third-Party Risk Management modules.
- Experience with ServiceNow workflows, scripting, integrations, and platform customization.
- Knowledge of risk management, compliance frameworks, and governance processes.
- Experience in dashboard creation, reporting, and analytics.
- Familiarity with REST/SOAP APIs, integrations, and enterprise applications.
- Understanding of platform upgrades, release management, and system maintenance.
- Strong problem-solving, analytical, and troubleshooting skills.
- Excellent communication, stakeholder management, and collaboration abilities.
