Role description
ServiceNow GenAI/ Agentic AI Developer:
Summary
Own AIled solution advisory and offering development on ServiceNowcovering Now Assist patterns agentic workflows governance and customerready use casesKey Responsibilities
Define AI usecase portfolio agentic workflows assist experiences AI searchRAG patterns where applicableCreate reference architectures guardrails governance and reusable agent patterns aligned to CoE innovation goals Support presales value narrative feasibility effort estimation risk assessment for AI implementationsCollaborate with developers for prototyping and integration patterns define evaluation criteria and KPIs
MustHave Skills
11-20 years overall strong ServiceNow platform depth practical AIautomation solutioningExperience with workflow automation data readiness securityprivacy considerations
NicetoHave:
Exposure to AI governance prompt patterns and evaluation frameworks for enterprise implementations
Skills
Mandatory Skills : AI/GenAI Research, ServiceNow Integration Hub, ServiceNow(ITOM ITSM and other) Functional Testing, ServiceNow-Workplace
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
