Job title : Customer Support Executive (Reservations)
Category : Fresher (Graduates / final year students)
Unit : Oberoi Contact Centre
Job location : Maidens Hotel, 7 Sham Nath Marg, Civil Lines, Delhi
Job objective : The Reservation Associate is the first point of contact for guests, corporate bookers and travel agents connecting with The Oberoi Group via web and chat, delivering personalized and seamless reservation services.
Annual CTC ₹3.50 lakhs
- Upselling incentives are additional.
Eligibility 19 – 24 years.
- Applicants who will be completing or have completed their graduation from a recognized University in any discipline.
- Applicants must be comfortable with rotational shifts, including night shifts.
- Applicants must be certified as medically fit by the Company doctor at the time of joining.
Language proficiency
- English proficiency at minimum CEFR B1 level.
- B2 proficiency preferred.
Employee benefits
- Cab pick-up and drop facility within 35 km of Oberoi Contact Centre.
- Generous time off and leave policies.
- Breakfast, lunch and dinner in onsite cafeteria.
- Friends and family discounts in hotels (conditions apply).
- Provident fund as per statutory norms. (covered in CTC).
- ESIC benefits and statutory bonus as per Act (covered in CTC).
Pay: ₹21,000.00 - ₹25,500.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
