Job Description : TELE Caller.
Experience: 1+ years
Location: Lucknow
Roles & Responsibilities:
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data. Strong knowledge of Customer Relationship
- Asking questions to the customer and understanding their specifications.Time Bound & target Oriented
- Resolving queries and issues related to the products and services.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.
Educational Requirements/Expectations:
- Work experience as a Tele caller, Tele Marketer, or a similar role in the Sales Department.
- Professional certification sales and marketing will be an advantage.
- Great interpersonal skills.Exceptional oral and written communication skills.
- Strong organizational skills.Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.Outstanding problem-solving skills.
- Exceptional attention to detail.Hard-working individual.
- Good time management abilities.Strong decision-making skills.
- Ability to tolerate stress and pressure.
Compensation: As per company norms
