About Us
We are a growing custom packaging company specializing in Mono Cartons, Rigid Boxes, and Corrugated Boxes.
Unlike a traditional manufacturer, we manage the complete order lifecycle—from customer order to planning, procurement, artwork coordination, outsourced production, quality follow-up, and final dispatch.
We are looking for a highly organized person who enjoys coordinating multiple activities, solving problems, and ensuring customer commitments are met.
Key Responsibilities Customer Relationship Management
- Build strong relationships with existing customers.
- Follow up on quotations submitted to customers.
- Receive and process customer Purchase Orders.
- Provide regular order status updates.
- Coordinate artwork approvals with customers.
- Resolve routine customer queries.
- Coordinate payment follow-ups with customers in consultation with the Accounts team.
- Ensure excellent customer communication throughout the order lifecycle.
Order & Production Coordination
- Manage customer orders from confirmation to dispatch.
- Coordinate with Planning, Procurement, Design, Production, Quality, and Dispatch teams.
- Follow up with manufacturing vendors to ensure production is completed on schedule.
- Track production progress daily.
- Identify delays and escalate issues proactively.
- Coordinate dispatch schedules to meet customer commitments.
Vendor Coordination
- Follow up with outsourced manufacturing partners.
- Ensure committed production timelines are achieved.
- Coordinate quality-related observations with vendors.
- Maintain professional relationships with production partners.
Documentation & Reporting
- Maintain ERP entries and order trackers.
- Update production status reports.
- Ensure complete documentation for every order.
- Prepare daily order status updates for management.
Preferred Experience
We are looking for candidates with 3–6 years of experience in any of the following roles:
- Sales Coordinator (Manufacturing)
- Customer Service Executive (Manufacturing)
- Commercial Executive
- Order Management Executive
- Production Coordinator
- Operations Coordinator
- Supply Chain Coordinator
Candidates from these industries will be preferred:
- Packaging
- Printing
- Manufacturing
- Engineering
- Plastics
- Automotive
- Industrial Products
- FMCG Manufacturing
What We Value
We believe technical knowledge can be taught.
We are looking for someone who:
- Takes ownership of their work
- Communicates proactively
- Follows through on commitments
- Thinks ahead and prevents problems
- Learns quickly
- Enjoys working in a fast-paced manufacturing environment
What You Will Learn
This role offers exposure to:
- Customer Account Management
- Packaging Industry
- Manufacturing Operations
- Production Planning
- Procurement Coordination
- Vendor Management
- Quality Coordination
- Dispatch Planning
- Complete Order Lifecycle Management
Working Hours: 10:30 AM – 7:30 PM
If you're looking for a long-term career in manufacturing operations and enjoy coordinating people, processes, and production, we'd love to hear from you.
Pay: ₹30,000.00 - ₹40,000.00 per month
Application Question(s):
Experience:
- Production Coordination : 3 years (Preferred)
Work Location: In person
