The Personal Assistant provides high-level administrative and operational support to the Director, ensuring smooth coordination, timely communication, and efficient handling of day-to-day priorities. This role demands exceptional organisation skills, discretion, professionalism, and the ability to anticipate needs in a fast-paced hospitality environment.
Manage the Director’s calendar, appointments, meetings, and travel schedules.
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Organise and prioritise daily tasks, ensuring timely follow-ups.
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Draft emails, letters, presentations, and communication on behalf of the Director.
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Coordinate internal meetings, prepare minutes, and track action points.
Liaise with HODs, property teams, and external partners to ensure the Director’s instructions are executed accurately.
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Maintain an organised filing system for documents, approvals, and confidential records.
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Assist with project tracking and follow-ups across multiple properties and departments.
Serve as the primary point of contact for stakeholders seeking access to the Director.
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Screen calls, messages, and requests; ensure smooth information flow.
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Maintain professionalism, confidentiality, and clarity in all communication.
Plan and coordinate travel itineraries, bookings, and logistics.
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Support with personal and professional events, meetings, or engagements as required.
Conduct basic research, prepare briefs, collect data, and create reports as required by the Director.
Assist in preparing documents for reviews or presentations.