We are looking for an AC customer support to manage day-to-day HVAC operations, coordinate service and installation teams, and ensure smooth project execution. The candidate should have good knowledge of air conditioning systems and strong organizational skills.
Responsibilities:
- Manage AC installation, maintenance, and service operations.
- Coordinate with technicians, vendors, and customers.
- Plan manpower, materials, and site schedules.
- Monitor project progress and ensure timely completion.
- Handle customer inquiries and service complaints.
- Prepare quotations, work reports, and service documentation.
- Follow up on pending jobs and ensure quality standards are maintained.
- Maintain inventory of AC materials and equipment.
Requirements:
- Experience in HVAC/AC industry preferred.
- Good knowledge of Split, Cassette, Ductable, and VRF/VRV systems.
- Ability to manage multiple sites and service teams.
- Strong communication and coordination skills.
- Basic knowledge of MS Excel, emails, and reporting.
- Problem-solving attitude and ability to work independently.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
