Job Description: Customer Relationship Executive. Work Location: HSR Layout, Corporate Office. Clinic Locations: HSR Layout, Whitefield, Indiranagar, Koramangala, JP Nagar, upcoming locations. Total Salary: ₹ 30,000 - 35,000/+ Incentives : ₹ 7,000 + Fuel Reimbursement for Center Visits). Own Vehicle (Bike) Required: Fuel reimbursement will be provided. Shift Timings: 10 AM – 7 PM (should be flexible to work on extended timings for Clinic/Center visits) Languages Mandatory - Fluent in English, Hindi, and Kannada.
About Stance: Stance Health is an innovative physiotherapy and performance healthcare company specializing in injury prevention, pain management, movement optimization, and performance enhancement. Through technology-backed assessments, evidence-based treatment protocols, and long-term strength programs, we help individuals recover faster, move better, and perform at their highest potential. We have 4 centers in Bangalore (HSR, Whitefield, JP Nagar and Indiranagar), currently doing 4000 sessions monthly. We're expanding Stance Health across Bangalore (through more centers) and have an immediate ambition to become the largest and best quality high performance center brand in the city. Job Responsibilities: Front Desk Management: ● Greeting and assisting visitors in a professional and courteous manner. ● Handling incoming calls, redirecting them to the appropriate departments, and taking messages when necessary. ● Managing appointment scheduling and maintaining a visitor log. Administrative Support: ● Maintaining records, handling correspondence, and managing office supplies at the front desk. ● Coordinating with other departments for smooth operations. Customer Service: ● Addressing visitor inquiries and providing necessary information. ● Ensuring a welcoming and organized reception area. ● Handling calls, converting the leads and report to the Department manager. Mandatory Requirements: ● Prior experience as a receptionist or in a customer-facing role is preferred. ● Excellent communication and interpersonal skills. ● Proficiency in basic computer operations (MS Office, G-Sheets, Email). ● Professional appearance and pleasant demeanour. ● Willingness to work in rotational shifts as per business needs.
Pay: Up to ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Provident Fund
Work Location: In person