Position: Caregiver cum Housekeeping In-Charge
Department: Operations / Patient Care Services
Location: Thryva Life
Job Summary
The Caregiver cum Housekeeping In-Charge is responsible for overseeing patient care attendants and housekeeping operations while ensuring high standards of patient safety, hygiene, infection control, and service quality. The role involves supervising caregivers, training staff on patient handling protocols, monitoring housekeeping activities, and ensuring smooth coordination between patient care and facility operations.
Key ResponsibilitiesCaregiver Management & Training
- Recruit, orient, supervise, and mentor caregivers and housekeeping staff.
- Train caregivers on:
- Safe patient handling and transfer techniques.
- Personal hygiene and grooming of patients.
- Bedside care and activities of daily living (ADLs).
- Fall prevention and patient safety measures.
- Infection prevention and hand hygiene protocols.
- Proper use of PPE.
- Emergency response procedures.
- Conduct regular competency assessments and refresher training sessions.
- Monitor caregiver performance and provide corrective guidance when required.
- Ensure adequate staffing and shift coverage.
Patient Care Oversight
- Ensure caregivers provide compassionate and dignified care to patients.
- Monitor assistance provided for bathing, feeding, toileting, grooming, mobility, and positioning.
- Ensure pressure sore prevention protocols are followed.
- Escalate changes in patient condition to the nursing team promptly.
- Monitor patient comfort, safety, and satisfaction.
Handover & Documentation
- Ensure proper shift-to-shift caregiver handovers.
- Verify completion of caregiver checklists and documentation.
- Maintain records of patient care activities, incidents, and observations.
- Ensure continuity of care through effective communication among teams.
Protocol Compliance
- Ensure caregivers strictly follow organizational SOPs and clinical protocols.
- Conduct audits to ensure adherence to infection control, patient safety, and housekeeping standards.
- Monitor compliance with biomedical waste segregation and disposal guidelines.
- Report deviations and implement corrective actions.
Housekeeping Management
- Supervise housekeeping staff and daily cleaning activities.
- Ensure cleanliness of patient rooms, therapy areas, washrooms, dining areas, and common spaces.
- Maintain housekeeping schedules and quality standards.
- Monitor linen management, laundry processes, and inventory of cleaning supplies.
- Coordinate deep cleaning and disinfection activities.
Infection Control & Safety
- Enforce hand hygiene compliance across caregiving and housekeeping teams.
- Ensure proper use of PPE and cleaning agents.
- Conduct regular infection control rounds.
- Identify and report safety hazards and maintenance issues.
- Participate in quality improvement and patient safety initiatives.
Administrative Responsibilities
- Prepare staff duty rosters and deployment plans.
- Maintain attendance and performance records.
- Coordinate with nursing, physiotherapy, operations, maintenance, and laundry departments.
- Participate in audits and accreditation activities.
- Submit regular reports to management regarding staffing, training, housekeeping, and patient care quality.
Qualifications
- PUC / Diploma / Graduate.
- Experience in Caregiving, Geriatric Care, Nursing Assistance, Hospital Administration, or Housekeeping Management preferred.
- Minimum 1 to 5 years of experience in healthcare, rehabilitation, elder care, nursing home, or hospital settings.
- Prior supervisory experience preferred.
Skills Required
- Patient handling and caregiver training.
- Leadership and team management.
- Infection control knowledge.
- Housekeeping supervision.
- Handover and documentation management.
- Communication and interpersonal skills.
- Problem-solving and conflict resolution.
- Ability to enforce protocols and maintain quality standards.
Reporting To
Assistant Manager – Operations / Nursing Superintendent
Key Performance Indicators (KPIs)
- Caregiver competency and training compliance.
- Patient satisfaction scores.
- Housekeeping audit scores.
- Hand hygiene and infection control compliance.
- Timely and accurate handovers.
- Staff attendance and retention.
- Incident and fall reduction rates.
Pay: From ₹30,000.00 per month
Work Location: In person
