- The ideal candidate has experience in Polymers/ Masterbatches/ Pigmets/ Compounds/ Engineering Polymers Sales & Marketing team coordination.
- Coordination between Sales, Logistics & Customers
- Full time Coordination to be done with Sales team, Production & Dispatch team on the subject of orders, dispatches on a daily basis
- Take order from parties, customers & marketing person and make proper format for orders and maintain in excel sheet for pending orders.
- Payment Follow-up and Responds to sales inquiries from the customers.
- Preparing & Sending Quotes, Proforma Invoices, Production orders etc
- Ensuring the adequacy of sales-related equipment or material
- Coordinating with Customers for Order Follow-ups, Pre and Post-Dispatch formalities, Payments etc.
- Respond to complaints from customers and give after-sales support when requested.
- Identifies Sales revenue trends by customer and Portfolio.
- Interacting with potential customers via various channels such as Live Chat, E-mails, Social Media and direct calls to promote product services.
- Handle incoming calls, addressing customer complaints and gather customer feedback.
- Explain product features, benefits, pricing and modifying sales pitches in response to customer demand.
- Build positive relationships with customers and convert the Orders into closing sales.
- Identify customer needs, offer solutions and put forward suggestions in accordance with the requirements of the consumer.
- Follow up with customers to ensure satisfaction
- Maintain accurate records of customer interactions, acquiring and retaining customer contact information databases.
- Collecting information and providing support for Promoting & Marketing of products.
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- Masterbatches Sales Coordination: 5 years (Preferred)
- Compounds & Polymers Sales Coordination: 5 years (Preferred)
- Polymers & Plastic Raw Material Sales Coordination: 5 years (Preferred)
Work Location: In person
